Indigo ZA

I have used a few ISPs, even worked for one. In the many years I have been with them (broken service, but came right back after poor experiences with others) I have hardly ever had to make use of their Customer Services, their app does everything you need and I have hardly had downtime despite Vumatel. But if you HAVE to use whatsapp for Customer Service, Afrihost outshines their competitors with their prompt, efficient and friendly service. Defs recommend.

Busisiwe Deyi

Afrihost is really the best! No internet provider is as patient and accessible as them!! Their personale are trained to be patient and anticipate a customer’s frustrations that you end up feeling silly because ”of course Afrihost will solve your problem!!” Effective, efficient and responsive. Also thank you JACKSON!!! Super person and they worked with me over WhatsApp.

OLYMPUS DIGITAL

From an educational point of view, I feel companies should help educate people regarding Wi-Fi, internet of things. For those who are less tech savvy customers and just wish that a product should work will dread using optic fiber, especially when setting up devices that might seem challenging if not intimidating. I feel that field agents should be on the field to help speed up any problems. Customers can lose patience with poor responses and service on the ground.

Keith Wardhaugh

I’ve used Afrihost for longer than I can remember. I’ve used them for adsl lines back in the day and then vdsl (I actually tested their fair use policy and made it on the top 10 highest data users in the country and not shaped or throttled once on a 20Mb vdsl line) I’ve used them for small businesses and I’ve been with their mobile data plan for years now and working in the IT industry, I’ve dealt with a lot of service providers and as a data provider. I HIGHLY recommend Afrihost to everyone and anyone who has mtn! Use Afrihost data! One down side is that they rely on third party companies (helkom, frogfoot and whoever) almost all the issues I’ve had are with the physical providers. And Afrihost support has always been extremely helpful even with dealing with third parties like telkom. ⭐️⭐️⭐️⭐️⭐️⭐️ there. 6 stars. Afrihost is a solid data provider

Connie Bentlage

Thank you to Afrihost for your amazing support. I chatted to 2 support consultants today and they were both successful in assisting me with my queries. Always a pleasure.

faith milly

Today I was assisted by Fumani, I would like to thank him for the service he has given me. He was patient throughout the process, we took a long time but he didn't give up. I would like to say that You are a star, Afrihost has a warrior in you. You deserve, award, medal, trophy for a great customer satisfaction service.